FAQ

Below we have a few frequently asked quesitons that might assist your before contacting us, However if you do find the awnser you were looking for, please feel free to contact us either via email support@carsrus.com.au or via phone on 07 5443 6535. 

Q. Do you offer international shipping.
A. Currently we offer limited international shipping to certain countries, Please contact us for a shipping quote.

Q. Do you provide installation instructions ?
A. Certain items do contain very basic installation instructions however it is advised that all parts be installed by a qualified mechanic as no warranty will be given for Parts damaged during installation or result of damage caused by incorrectly installed parts that were installed by a non qualified mechanic.

Q. Can I pickup my item from your warehouse ?
A. Certainly, During checkout you can select Pickup as your postage option and then you may decide on your payment option. Online we accept Visa, Mastercard, Direct Deposit, Paypal and Cheque. If you decide to pay for you item upon collect we accept Cash, Visa, Mastercard and Eftpos. Simply give the office a quick call on the customer service number before coming in and the guys will make sure your item is ready for collection.

!Please Note that you will not be able to collect your items on any uncleared payments, Please make sure your payments have cleared prior to collection.